Actions: Filter for context menu

Environment TOPdesk version SaaS / on-premises Requirements - Answer It is not possible to filter the context menu. You can only determine whether an action is active (visible) or not, and in which specific context menu it is shown.

Environment TOPdesk version SaaS / on-premises Requirements - Answer It is not possible to filter the context menu. You can only determine whether an action is active (visible) or not, and in which specific context menu it is shown. As a workaround, you could clearly name your actions to lower the chance that someone chooses the incorrect action. Alternatively, you could use events as trigger to let the action appear on specific controlled moments.