Landing page SAML/SSO authentication

Environment TOPdesk version SaaS / on-premises Requirements Functional settings Answer Note This item is part of topic: 'Authentication' (KI 13108) It is possible to configure TOPdesk to authenticate via SAML (Secure Assertion Markup Language). TOPdesk supports Single Sign On (SSO), an authentication method that allows users to authenticate themselves against an external Identity Provider (IdP) rather than obtaining and using a separate username and password handled by TOPdesk, i.e. when using TOPdesk authentication. Under the SSO setup, TOPdesk will work as a Service Provider (SP) through SAML allowing you to provide Single Sign On (SSO) services for your end-users. If you wish to setup SAML as an authentication method yourself, the following documentation is available. We recommend however to do this with a TOPdesk Consultant if SAML expertise is not available at your organization. Please contact our sales department or your account manager for more information. Initial preparation •KI 8234: What are the requirements to implement SAML Single Sign On? •KI 8320: Technical preparations for using Single Sign On Documentation per IdP •KI 8169 Configure SAML: How to set up Single Sign-On with Microsoft AD FS •KI 12011 Configure SAML:How to exchange an ADFS certificate (german) •KI 10076 Configure SAML: How to set up Single Sign-On with Microsoft Entra ID (formerly Azure AD) (TOPdesk SaaS, VA and Classic) •KI 9367 Configure SAML: How to set up Single Sign-On with Microsoft Entra ID (formerly Azure AD) - Custom App (only TOPdesk VA and Classic) •KI 7463 Configure SAML: How to set up Single Sign-On with SURF •KI 8348 Configure SAML: How to set up Single Sign-On with Google •KI 8512 Configure SAML: How to set up Single Sign-On with OneLogin •KI 9584 Configure SAML: How to set up Single Sign-On with Ping One (Requires bespoke work & Technical setup) General setup •KI 5650   : SAML: Creating certificates •KI 5258   : Certificate tool •KI 6800   : Replacing an Expired Certificate (TOPdesk - IDP - Independent) •KI 16020 : SAML: Use your own certificates •KI 8175   : SAML: Is Seamless Single Sign On (SSO) possible, with ADFS 2.0? •KI 8645   : SAML on ADFS 3.0 •KI 8127   : SAML: Firefox and Google Chrome Login with SAML •KI 5649   : SAML: Java Cryptography Extension Maintenance •KI 6800: SAML: Replacing certificates Troubleshooting •KI 9246: How to troubleshoot SAML •KI 15270 Login error: lacks valid authentication credentials •KI 15325 Security: Activate TLS / SSL3 support on Windows Servers