Automation

Actions

• Performance: "Eventorderer" messages in logs
• Security: Heartbleed bug and effect on TOPdesk software
• RTF Document Creator: template examples
• Emails: HTML formatting
• HTTP-request: set up in SaaS environment
• HTTP-request: automatically implement or approve change
• HTTP-request: Troubleshooting
• Manually trigger action through context menu
• Database: TOPdesk database is becoming very big
• Email: send when incident is registered in Self Service Desk
• Report or export the audit trail
• Actions: Filter for context menu
• Event: create incident from Form Designer form
• TOPdesk 5.4: crashing in combination with IE9
• HTTP-request: does not work (anymore) when TOPdesk uses HTTPS (SSL)
• Change management: send an email to the operator of a closed change
• Triggering an event after mail import
• Email actions: standard image in e-mail
• Event: sending an email for additions to the action field