HTTP-request: set up in SaaS environment

Disclaimer : Over the years, the use of HTTP-actions is gradually being discouraged and replaced by API's. These API's can be used in action sequences. If you have a recent version of TOPdesk, you will not be able to use most of your HTTP requests. If you are affected by this change, read our landing page regarding this change: KI 14437 - Changes to HTTP Save Actions - FAQ. Answer: In the web interface of a SaaS environment under Modules > Action Management > HTTP-request action you can choose to create or edit an HTTP-request. For SaaS environments an HTTP-request should contain the following parameters: - Server: This TOPdesk - HTTP Method: 'POST' - HTTP Version: 'HTTP/1.1'. (The checkbox 'Confirm?' depends on whether you want to confirm the request before actually executing it) Extra information: Since November 2018 a new authentication system is in use for SaaS environments. This means that HTTP requests which are not set to 'Server: This TOPdesk' will not work anymore if they include URL authentication (j_username and j_password). See KI 10571 about this.