Database connection: Connecting TOPdesk to another database

Environment TOPdesk version TOPdesk Classic 2020 Release 3 (Build 10.08.008) Conditions Operating system: Windows Answer If you want to link TOPdesk to another database, you can take the following steps: •Go to the server on which TOPdesk is installed •Open a browser •Search for TOPdesk •Click 'Administrator console' •Log in with the 'admin' account (default password: 'admin') •In the Database block, change the database details •Add an SQL user and password via the key* •Save •Test the connection •Activate licences if necessary •Restart Further information * See KI 5522 for information on setting up Windows Authentication, rather than SQL authentication for On Premise Classic. * See KI 12030 for information on setting up Windows Authentication in the Virtual Appliance