Kunskapdatabas
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Email
  • TOPdesk Support
  • Onboarding TOPdesk
    • Projektstart
    • Funktionella inställningar + AD-import + SSO
    • Ärendehantering (Incident Management)
    • Tillgångshantering (Asset Management)
    • Kunskapshantering (Knowledge Management)
    • Självbetjäningsportal + tjänstekatalog (Self service portal and service catalog)
    • Förändringshantering (Change Management)
    • SLM och kontraktshantering (Contract Management and SLM)
    • Drifthantering (Operations Management)
    • Problemhantering (Problem Management)
    • Bokningshantering (Reservation Management)
    • Urval och rapporter (Selections och reports)
  • Onboarding Ebbot
    • Projektstart
  • Access
    • Authorization
    • Roles
  • Knowledge
    • General
  • Integration
    • API
  • Asset
    • General
  • Email
    • Import
    • Setup
  • Login
    • Authentication
  • Reporting
    • General
  • Other
    • General
  • Forms
    • General
  • SLA
    • Priority
  • Incident
    • General
  • Change
    • General
  • Automation
    • Actions
      Tillbaka till startsidan
      1. Kunskapdatabas
      2. Email
      • TOPdesk Support
      • Onboarding TOPdesk
        • Projektstart
        • Funktionella inställningar + AD-import + SSO
        • Ärendehantering (Incident Management)
        • Tillgångshantering (Asset Management)
        • Kunskapshantering (Knowledge Management)
        • Självbetjäningsportal + tjänstekatalog (Self service portal and service catalog)
        • Förändringshantering (Change Management)
        • SLM och kontraktshantering (Contract Management and SLM)
        • Drifthantering (Operations Management)
        • Problemhantering (Problem Management)
        • Bokningshantering (Reservation Management)
        • Urval och rapporter (Selections och reports)
      • Onboarding Ebbot
        • Projektstart
      • Access
        • Authorization
        • Roles
      • Knowledge
        • General
      • Integration
        • API
      • Asset
        • General
      • Email
        • Import
        • Setup
      • Login
        • Authentication
      • Reporting
        • General
      • Other
        • General
      • Forms
        • General
      • SLA
        • Priority
      • Incident
        • General
      • Change
        • General
      • Automation
        • Actions

      Email

      Import

      • Certificate: getting the certificate for SSL and TLS services
      • Mail import: mails are imported, but are not visible in TOPdesk
      • Mailimport: special formatting in mailimport
      • Mailimport error: AUTHENTICATE failed
      • Import: costs for changing import scripts
      • Mail import: 'Connection refused: connect'
      • Import: Some cards archived unintentionally
      Se mer

      Setup

      • TOPdesk Installation: Multiple installations on one server
      • how to configure TOPdesk via SSL (HTTPS)
      Kunskapsdatabas
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